This accessibility statement applies to www.thechypshop.co.uk
This website is run by Coventry City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We have several alternative display options which should help you to view this website in a style that is easiest for you to read. More information is found on the Viewing options page.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 15 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email our E-Communications team webeditors@coventry.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Coventry City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Content that’s not within the scope of the accessibility regulations
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
We are doing a number of things to improve our website accessibility:
- training for staff on how to create accessible pages and documents
- ongoing monitoring of accessibility issues using automated testing via SiteImprove
- weekly accessibility reports and schedule of changes
Preparation of this accessibility statement
This statement was prepared on 28 January 2022. It was last reviewed on 28 January 2022.
This website was last tested on 28 January 2022. The test was carried out by Coventry City Council which tested all pages within www.thechypshop.co.uk.
CHYP Shop